INDAH NABILA, Y. Enhancing Customer Satisfaction and Loyalty at The Walking Drums Ancol: a Strategic Approach. Cerdika: Jurnal Ilmiah Indonesia, [S. l.], v. 5, n. 2, p. 621–638, 2025. DOI: 10.59141/cerdika.v5i2.2505. Disponível em: https://cerdika.publikasiindonesia.id/index.php/cerdika/article/view/2505. Acesso em: 3 aug. 2025.